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A Message Is Only One Part of Communication

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EXPLAINER @jorgebscomm for @empowervmedia Photo: Artem Podrez via Pexels · Pexels License Communication is not only information moving from sender to receiver. Meaning also develops through interaction, relationships and the contexts in which people meet. “ Can we talk?” is only three words, but the message surely is not finished when the sentence is spoken. Said by a friend, a manager or a stranger online, it arrives with different expectations. Tone, history, relationship and setting matter. That is why communication is more than sending messages. Human communication involves people interpreting one another within relationships, roles, norms and environments that shape what can be said, heard and done. Communication as a layered interaction The message matters, but it is only one part of the communication event. ...

Effective Communication in Healthcare Settings: Building Trust and Improving Patient Outcomes

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Produced for @empowervmedia Edited & fact-checked by @jorgebscomm * Effective communication is a cornerstone of quality healthcare.  (📷: carlow.edu ) Imagine sitting across from a doctor or nurse after days of pain or worry: the words they use and how they listen may change your entire experience of care. Communication is one of the foundations of healthcare; every patient interaction depends on it, from explaining a treatment to guiding recovery . Communication is a critical clinical competence because it establishes trust between providers and patients . When providers take time to listen and explain information clearly, patients tend to feel more at ease and errors become far less likely. Poor communication was shown to cause between 10% and 25% of patient safety incidents . In other words, talking and listening carefully isn’t just nice; it literally keeps patients safer and helps them heal. Healthcare Communication  ▶️ 2m33s Building Trust Through Empathy and Clarity...