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Cognitive Dissonance: Why We Trade Critical Thought for Comfort

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@jorgebscomm for @empowervmedia [Image credit: flickr ] Y our friend cares about the environment, but they also booked a flight last month. They value independent thinking, yet their social media feed shows they almost exclusively follow people who already agree with them. They believe in fairness, however their shopping habits probably don't reflect that. None of this makes them a bad person. It makes them human, and it makes them a textbook case of one of the most robust findings in all of social psychology: cognitive dissonance . Cognitive dissonance is the uncomfortable feeling that arises when two things we believe — or a belief and a behaviour — contradict each other. Psychologist Leon Festinger (1957) , who first mapped the concept, showed that this discomfort is not just a passing awkwardness. It is a genuine motivational force. It pushes us to act. The catch is that "acting" almost never means changing our behaviour. It means changing our thinking — fin...

Context Collapse: When Social Contexts Converge Online

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Produced for @empowervmedia Edited & fact-checked by @jorgebscomm Context collapse flattens the usual boundaries we manage in everyday life, making it hard to tailor our message to each group.   (📷:colostate.edu) Context collapse occurs when formerly separate social contexts all come together into one audience space [1] [2] . In physical life we adjust our behaviour based on who we’re talking to (we speak differently to a boss than to old friends). But on social networks, those circles overlap. For example, a single Facebook post or tweet might be seen by your family, college friends, coworkers, and even strangers all at once. This is what Jessica Vitak calls “the flattening out of multiple distinct audiences” [1] . Because of this, information can suddenly spread far and wide (a casual comment intended for friends might end up reaching colleagues or acquaintances) [3] . 'Context Collapse' ▶️2m02s In practice, this mixing of audiences can be jarring. As one blogger v...